You may return new, unopened CDs or DVDs sold and fulfilled by PlazaMusical.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You may return opened CDs or DVDs sold and fulfilled by PlazaMusical.com within 30 days of delivery for an exchange for the same item. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You may return T-Shirts, Hats, Mouse Pads, Calendars and Posters sold and fulfilled by PlazaMusical.com within 30 days of delivery, only if they are in their original, like new condition for a refund or exchange. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Items cannot be exchanged or returned after 30 days of delivery.

If you need to return or exchange an item, please send an email to our Returns Center. Please include your Order Number, and clearly state the reason for the return or exchange.

Email our Returns Center.